Handover Notebook
What's been done, what's left to do, and what needs attention: everything is documented, tracked, and handed over from one team to the next. Nothing gets lost between shifts.
Ready to centralise?
Book a demoThe paper notebook is
already being used by
someone else.
Your WhatsApp message
is buried under
200 others.
Every note lives inside KeySuite: status, attachments, reactions, history. Whatever isn't dealt with carries over to the next shift, and service notes get signed off.
Every department or cross-functional team has its own notebook, and notes are shared between them whenever a topic crosses the house.
You know who read what, who did what, and when.
No more notes lost between shifts, and a briefing that goes from 45 minutes to 15.
Every note lives, from the first word to "done".
A note isn't a message that disappears: it's a topic that's tracked. It carries its own status — to do, in progress, done... and these statuses are customisable to match your own standards.
Everyone can see at a glance what's left to do, without having to ask anyone.
Which
department?
Front Desk
Shift handovers, and guest requests followed through to the end.
Housekeeping
The day's notes, and what to watch for, room by room.
Management & Admin
Signed-off service notes, confidential topics, and visibility on what's handled without checking in person.
Cross-functional Teams
The day's notes, and what to watch for, room by room.
A note isn't a message that disappears: it's a topic that's tracked. It carries its own status — to do, in progress, done... and these statuses are customisable to match your own standards.
Everyone can see at a glance what's left to do, without having to ask anyone.
You decide. Custom access models define what each role can read, create, or close — from a team note to a note from management.
The handover notebook is accessible from any device, no installation needed. Notes can be read and actioned just as easily at the front desk as in housekeeping.
See the handover
notebook
in action
A personalised 45-minute demo, focused on your property's challenges.
No commitment — and your first month is on us.
Or write to us at hello@keysuite.app
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